Technical support services

Never worry about lost data again with automatic, secure cloud backups

While our goal at Gallosky Networks is to keep your software and equipment up and running at all times, error messages and device malfunctions are an unfortunate reality. When these issues occur, your dedicated Client Support Specialist will be there, ready to assist. Our specialists can conqueror even the toughest issues either remotely or via an in-person, on site visit. We'll work with your employees and the business itself to resolve the issue in a quick and efficient manner, so your business can get back to work.

Making technology effortless is our specialty. We work with our clients on any number of technology related solutions remotely. Our support desk is comprised of IT professionals trained to enhance the client experience and improve customer satisfaction. Client Support Specialists from Gallosky Networks will help your staff increase productivity, improve resolution times, and meet compliance standards. Allow us to help you keep your office, computers and users operating at peak performance from anywhere. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions remotely to help businesses stay up and running, being productive.

A dedicated team to assist.

When your business becomes part of the Gallosky Networks family, you are immediately assigned a Client Success Specialist and a Client Support Specialist. Having a dedicated technician to handle all issues that arise improves resolution time, while ensuring a personalized support experience. Your dedicated specialist will become a subject matter expert with all aspects of technology at your business

Fast response.

Support within minutes

Experts only.

Always learning to grow our skill set

Safe and secure.

Fully secure remote support solutions

Quite safe! Our remote support software is protected in multiple layers of security. First, we have access controls so that only authorized staff members have access to your computer. We also employ complex passwords, change them often, and enable multi-factor authentication for all Client Support Specialists. We ensure that no unauthorized access is granted to any computers at your business.